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    • Popular Articles

    • Who is liable for damage to my vehicle during a rental?

      The renter is liable for any damage to the vehicle during a rental period. The renter can choose varying deductible options when the vehicle is on rent and depending on which option they chose, the owner of the vehicle could potentially come out of ...
    • What should I do if I have not received my payment?

      If you have not received your payment or have any questions or concerns about your payment, please contact our customer support team for assistance at https://member.jackrabbitrental.com/ and submit a ticket.
    • When do I get paid for my vehicle rentals?

      Payment for rentals is processed by the 15th of each month, depending on when the 1st of the month falls and the clearing house of your bank. If you haven't received your payment by this time, it's possible there may be an issue with the bank ...
    • How will I receive my rental earnings?

      Rental earnings are paid out via ACH (Automated Clearing House), which is a secure electronic funds transfer system used by banks in the United States. We will deposit your earnings directly into the bank account you have on file with us. It's ...
    • When can I expect to receive my payment?

      Direct deposits are processed by the 15th of the month. If the 15th falls on a weekend, payments can be delayed for a few days or can depend on the clearing house of your bank.
    • Recent Articles

    • Differences Between Turo Rentals and Direct Rentals

      While both Turo and direct rentals provide income opportunities for vehicle owners, there are key differences between the two. Turo rentals are booked through the platform, subject to its fee structure and terms, while direct rentals are coordinated ...
    • Pricing Strategies for Direct Rentals in Turo Co-Hosting

      Direct rentals open up opportunities for tailored pricing strategies in Turo co-hosting. Co-hosts can offer customized rates for long-term clients, seasonal demand, or corporate partnerships. By analyzing local market trends and leveraging demand ...
    • How Co-Hosts Manage Direct Rentals for Turo Owners

      Co-hosts play a vital role in managing direct rentals for Turo owners. They handle the entire process, from negotiating rental terms to coordinating vehicle delivery and return. Co-hosts also ensure that vehicles meet all compliance and maintenance ...
    • Benefits of Offering Direct Rentals Through Co-Hosting

      Direct rentals offer numerous benefits for vehicle owners working with a co-host. They allow for flexible pricing strategies, including premium rates for long-term bookings or special events. Direct rentals also help co-hosts build strong ...
    • What Are Direct Rentals in Turo Co-Hosting?

      Direct rentals in Turo co-hosting involve booking vehicles directly through a co-host or management company, bypassing traditional Turo reservations. These rentals often cater to repeat customers, corporate clients, or special agreements that align ...