How can I access my rental data and payment information?
As a vehicle owner, you will have access to a customer dashboard where you can view your monthly rental data, billing and payment information. You can log in to your dashboard using your account credentials on our website at https://member.jackrabbitrental.com/
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Why does it take some time to receive my payment?
The payment process involves several steps, including reconciliation of rental data, calculation of earnings, and processing of payments via ACH. This process can take some time to complete, but we strive to ensure that payments are processed as ...
How will I receive my rental earnings?
Rental earnings are paid out via ACH (Automated Clearing House), which is a secure electronic funds transfer system used by banks in the United States. We will deposit your earnings directly into the bank account you have on file with us. It's ...
What should I do if I have not received my payment?
If you have not received your payment or have any questions or concerns about your payment, please contact our customer support team for assistance at https://member.jackrabbitrental.com/ and submit a ticket.
Can owners set their own rental prices?
Owners can suggest a rental price for their vehicle, but ultimately the rental price is determined by our pricing algorithms to ensure competitive pricing and consistency across all of our vehicles.
How often do you adjust rental prices?
We adjust rental prices regularly based on market demand and other factors. Our pricing algorithms are designed to make real-time adjustments to ensure that our vehicles are priced competitively.