Should I expect some wear and tear on the vehicle during my rental period?

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• How is wear and tear assessed at the end of my rental period?

  Our team will perform a thorough inspection of the vehicle at the end of your rental period and assess any wear and tear that falls outside of our definition. If there is any damage that requires repair beyond wear and tear, you will be notified and ...

• Why is normal wear and tear acceptable on a rental vehicle?

  As a rental company, we understand that normal wear and tear is an unavoidable part of the rental process. We factor these minor damages into our pricing and consider them to be a normal cost of doing business.

• How do you determine the amount of "wear and tear" on a vehicle at the end of a rental?

  We perform a thorough inspection of the vehicle before and after each rental, documenting any damage that occurs. If there is damage beyond "wear and tear," we will work with the customer to resolve the issue.

• What is considered "wear and tear" of the vehicle while it's in your possession?

  We define "wear and tear" as any damage under 5 inches in diameter, including but not limited to dings, dents, scratches, wheel rash, etc.

• Who is liable for damage to my vehicle during a rental?

  The renter is liable for any damage to the vehicle during a rental period. The renter can choose varying deductible options when the vehicle is on rent and depending on which option they chose, the owner of the vehicle could potentially come out of ...