What if a renter causes an accident during a rental?
If a renter causes an accident during a rental, our liability insurance coverage will apply to any damages or injuries to third parties. However, if the renter's insurance coverage is insufficient, the vehicle owner may be responsible for paying the damage deductible.
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What if my car needs maintenance during a rental?
If your car needs maintenance during a rental, please contact us immediately. We'll work with the renter to provide them with a replacement vehicle if necessary.
What if my vehicle breaks down during a rental?
If your vehicle breaks down during a rental, we'll work with you and the renter to make arrangements for repairs to be completed. Roadside assistance is part of the renter agreement and may be contacted for support.
What if my car is damaged during a rental?
If your car is damaged during a rental, we'll work with the renter and their insurance company to get the damage repaired. We also offer optional additional insurance coverage to help protect your vehicle and your max out of pocket expenses.
What if my vehicle is stolen during a rental?
If your vehicle is stolen during a rental, please contact us immediately. We'll work with the renter and the authorities to recover the vehicle. If the car is not recovered, Turo's carrier, or our insurance policy may cover the loss though you may be ...
Who is liable for damage to my vehicle during a rental?
The renter is liable for any damage to the vehicle during a rental period. The renter can choose varying deductible options when the vehicle is on rent and depending on which option they chose, the owner of the vehicle could potentially come out of ...