What if my car is damaged during a rental?

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• What if my car is damaged by a renter but the renter is not at fault?

  If your car is damaged by a renter but the renter is not at fault, our insurance policy may cover the cost of repairs. However, the vehicle owner may still be responsible for paying the damage deductible.

• What if my car needs maintenance during a rental?

  If your car needs maintenance during a rental, please contact us immediately. We'll work with the renter to provide them with a replacement vehicle if necessary.

• What if my vehicle is stolen during a rental?

  If your vehicle is stolen during a rental, please contact us immediately. We'll work with the renter and the authorities to recover the vehicle. If the car is not recovered, Turo's carrier, or our insurance policy may cover the loss though you may be ...

• How does insurance work for my rental?

  We setup insurance coverage for all rentals through the Turo rental platform. We also offer additional insurance coverage for vehicle owners to protect their cars from damage or loss.

• What if a renter doesn't return my car on time?

  The renter is charged an additional fee for extended returns and our customer service team approves/works with renters to get the car back as soon as possible. If necessary, we'll involve the authorities to help recover the vehicle.