What should I do if I have not received my payment?
If you have not received your payment or have any questions or concerns about your payment, please contact our customer support team for assistance at https://member.jackrabbitrental.com/ and submit a ticket.
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Why does it take some time to receive my payment?
The payment process involves several steps, including reconciliation of rental data, calculation of earnings, and processing of payments via ACH. This process can take some time to complete, but we strive to ensure that payments are processed as ...
How can I access my rental data and payment information?
As a vehicle owner, you will have access to a customer dashboard where you can view your monthly rental data, billing and payment information. You can log in to your dashboard using your account credentials on our website at ...
When can I expect to receive my payment?
Direct deposits are processed by the 15th of the month. If the 15th falls on a weekend, payments can be delayed for a few days or can depend on the clearing house of your bank.
When do I get paid for my vehicle rentals?
Payment for rentals is processed by the 15th of each month, depending on when the 1st of the month falls and the clearing house of your bank. If you haven't received your payment by this time, it's possible there may be an issue with the bank ...
How will I receive my rental earnings?
Rental earnings are paid out via ACH (Automated Clearing House), which is a secure electronic funds transfer system used by banks in the United States. We will deposit your earnings directly into the bank account you have on file with us. It's ...